Forum Post: RE: License Download?
Hi, I didn't see a mention of the specific product but you should be able to activate it by going to the License Management Tool within the application. For example, in MicroStation, it is under the...
View ArticleForum Post: Access Denied
I filed a SR 7000220059 Monday morning on this and have not heard form anyone, it Wednesday afternoon. I understand that there is a conference going on and the troops may be thin but my SELECTserver...
View ArticleForum Post: RE: Access Denied
Hello Bob, We have tested your logs internally and have successfully created a response file. It should be on its way to you as I type this. As far as the "Access Denied" message...if you browse back...
View ArticleForum Post: RE: Access Denied
Josh I got the response file from Dan. I don't get the access denied message at the SSLA site, it just sits there and spins.
View ArticleWiki Page: Pointer File Explained for Pre-XM Products [FAQ]
Applies To Product(s): SELECTserver Gateway Version(s): 08.09.xx.xx to current Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group...
View ArticleForum Post: RE: Open Access Complaint
Right there with you on this. I / we can't fathom the lack of real management tools to prevent overuse as Bentley has chosen to define it. We've been hit with one quarters worth of fees for overuse...
View ArticleForum Post: RE: License Download?
Based on your response above, your company is utilizing the SELECT Open Access (SOA) program which gives access to a large portfolio of Bentley product licenses. I suspect your account manager meant...
View ArticleWiki Page: Troubleshooting Product Activation for XM and Higher
Applies To Product(s): All Version(s): XM and higher Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Overview...
View ArticleForum Post: RE: Staad.Pro license usage
I'm about 100% sure that Bentley is cheating with usage logs, at least in Staad.Pro. According to Bentleys usage logs we would need to pay for an overage for Staad.Pro third quarter, as log files show...
View ArticleForum Post: RE: Access Denied
Hi Bob, I saw the same problem intermittently using Internet Explorer yesterday. When we processed your logs in Google Chrome it worked and that is how we were able to get you the response file. The...
View ArticleForum Post: RE: Access Denied
That is correct, Access Denied using the "Click Here" Link. I am using IE 11 but in the compatibility mode. I have avoided loading Chrome for years but will relent if that becomes my only option.
View ArticleForum Post: RE: Staad.Pro license usage
Hi, I can understand your frustration with the change to how billing is being conducted, I've read all the posts on that topic, but I hope that you are not implying that Bentley is purposely cheating...
View ArticleWiki Page: Group Policy Administration (ADM) files
Applies To Product(s): SELECTserver Version(s): 09.00.00.113 Environment: Window Server 2008 64 bit, Windows 7 32 bit, Windows 7 64 bit, Windows Server 2008 R2, Windows Vista 32 bit,...
View ArticleForum Post: RE: Staad.Pro license usage
Account manager is informed already, we have claimed a refund for the invoice for second quarter as soon as we found out of the bug. We have agreed to wait until we get a feedback from Bentley...
View ArticleForum Post: RE: Usage restrictions possible after all?
Which solution have you bought, K2? We are also considering SofTrack.
View ArticleForum Post: RE: Usage restrictions possible after all?
Hi Andreas, Theoretically this should work. The idea is to have a separate/custom license per computer, and to let that license work on a certain machine name or IP address only. I used Custom...
View ArticleForum Post: RE: Usage restrictions possible after all?
Thanks for the instructions, but we have solved this already with a third party program.
View ArticleWiki Page: How do I set up or prevent license checkouts?
Applies To Product(s): SELECTserver Version(s): 09.00.00.01 and later Environment: N/A Area: Administration Subarea: Checkout Restrictions Original Author: Jeremy Hoesly,...
View Article