Forum Post: RE: User requests informatin to install SELECTserver application
communities.bentley.com/.../how-to-install-the-selectserver-application
View ArticleForum Post: RE: STAAD.Pro V8i license
Another hotfix has been applied to SELECTserver OnLine that addresses the STAAD.Pro activation issue completely. STAAD.Pro V8i SELECTseries 4 (20.07.09.xx) and earlier will function properly now, and...
View ArticleForum Post: RE: STAAD.Pro V8i license
fixed it on my test machine (SS5). We're checking users machines (mostly SS4) now.
View ArticleForum Post: RE: STAAD.Pro V8i license
SS4 users report it is working for them as well. Thanks.
View ArticleForum Post: Reports on "last month"
I have a bunch of scheduled reports sent to me each month and the reports use the "Last Month" option. But each report when sent to me includes the last day of the previous month as well. This is...
View ArticleWiki Page: SELECTserver OnLine migration FAQ
Applies To Product(s): SELECTserver Version(s): N\A Environment: N\A Area: Administration Subarea: License Management Original Author: Jeremy Hoesly, Bentley Technical Support Group SELECTserver OnLine...
View ArticleForum Post: RE: can selectserver restrict usage to number of licenses owned ?
Is the start/stop time for license usage based on the time of the SelectServer or the time on the workstation. For example, on my side of the country it's 10:27am. On the other side it's 8:27am. Do I...
View ArticleForum Post: RE: Reports on "last month"
It looks like a defect, please, use Service Request Manager ( appsnet.bentley.com/.../index.aspx ) to file a Service Request for this and we will investigate.
View ArticleForum Post: RE: can selectserver restrict usage to number of licenses owned ?
Time of the usage is recorded based on user machine time and converted to UTC. It does not depend on the Server time.
View ArticleForum Post: RE: can selectserver restrict usage to number of licenses owned ?
That would mean if 2 people were running the software at the same time, but in different time zones, 2 hours apart - then only 1 license usage would be recorded. That is, I ran the software from...
View ArticleForum Post: RE: can selectserver restrict usage to number of licenses owned ?
No. As I mentioned time is converted to UTC time. If you and your colleague run the software within the same hour in different time zones (let's say one usage is from 8:05 am to 8:15 am GMT and the...
View ArticleForum Post: STUDENTserver Licence Activation Error
I access Multiframe through STUDENTserver and have been using it for the last month without any issue. However now that the 30 day period has ended I've been unable to re-activate my licence. When I...
View ArticleForum Post: RE: STUDENTserver Licence Activation Error
Hello Brianna, I would request you to please raise the service request, and also mention the activation key in the service request note through which you're trying to activate Multiframe license. Below...
View ArticleWiki Page: Cómo programar un informe de usos?
Se aplica a Producto(s): SELECTserver Versión(s): 09.00.00.99 Entorno: N\A Área: Administración Subárea: Informes Autor original: Maria Munoz, Soporte Técnico de Bentley Antecedentes Este articulo...
View ArticleForum Post: RE: International License Usage
From my understanding the QLS does not allow cross country license pooling. The way to handle this scenario is to set up separate sites for each country and then add the license usage together at the...
View ArticleForum Post: RE: How to get prior reports when moving from DEPLOYED to the...
Enhancement 179221 has been filed for "Deployed SelectServer users want to have a possibility to run reports even after SS license expired"
View ArticleForum Post: RE: How to obtain the home use license.
communities.bentley.com/.../obtaining-home-use-license-information
View ArticleForum Post: RE: STUDENTserver Licence Activation Error
I noticed from the screenshots that you have a license for Multiframe Advanced, but basic Multiframe is installed. Please remove the product, and re-run the installer, making sure to select MultiFrame...
View ArticleWiki Page: Deployed SELECTserver issue with new Bentley SSL certificate
Applies To Product(s): SELECTserver Version(s): N/A Environment: N/A Area: N/A Subarea: N/A Original Author: John Lee, Bentley Technical Support Group Overview: In the use case, the deployed...
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