Forum Post: RE: SELECT subscription changes for 2014
stuartw I have a long conversation with my Accounts Manager about costs, etc associated with this. She tells me that when we come to renewal there is no difference in costs between staying with...
View ArticleForum Post: RE: SELECT subscription changes for 2014
stuartw In order for a product to receive a Quarterly term license invoice, their usage must exceed their owned covered quantity by 4 or more times during the quarter and the fifth is aggregate use of...
View ArticleForum Post: RE: Some products won't Activate on just one laptop
I reinstalled IEG and they are correctly pulling licenses when the software is opened now. They don't say "Activated" like the other Bentley product but I don't know if they have always been that way.
View ArticleForum Post: RE: SELECT subscription changes for 2014
Bigean Example: Product A costs 1100 Select brutto per year, Product B 2000 per year The costs are not based on the SELECT fee but on the original program cost. Unless this has now changed. A...
View ArticleForum Post: RE: SELECT subscription changes for 2014
It's not so clear, right SELECT list price "SELECT price": annual SELECT fee or product purchase price? "list price": Gross (or discounted net?) ... price list of country? Bigean
View ArticleForum Post: RE: Some products won't Activate on just one laptop
Victory72 I reinstalled IEG and they are correctly pulling licenses when the software is opened now. They don't say "Activated" like the other Bentley product but I don't know if they have always...
View ArticleForum Post: Select Open Access & 30 days free
Hi, I was talking to my account manager and I wanted to verify what he said. Right now, if we try a product that we do not have a license for, we get "30 days free". In other words, we get 30 days...
View ArticleForum Post: SELECTserver Issue
During the past number of days following an upgrade to SELECTserver we have been experiencing intermittent problems. While we are working to resolve any outstanding issues: Some users may receive...
View ArticleForum Post: STAAD.Pro not pulling a license
I have another issue. The Program STAAD.Pro is not pulling a license even though all the others are. In fact it allows us to manually check out a license but the program still will not start. This...
View ArticleForum Post: RE: Select Open Access & 30 days free
Hi RobertArnold, your account manager is correct. Whether or not you are on Open Access or Basic Access, you would still be able to download software and use for 30 days trial. It is important to keep...
View ArticleForum Post: RE: Select Open Access & 30 days free
Hi Elisabeth Thank you for your help. --Robert
View ArticleForum Post: RE: STAAD.Pro not pulling a license
If you are running STAAD.Pro V8i SELECTseries 4 or earlier, the following support solution may provide a resolution to licensing errors.
View ArticleForum Post: RE: SELECT subscription changes for 2014
Elisabeth Jaouad (...) This visibility coupled with the Open Access program would allow a user to view pricing information, download software, and begin to utilize programs immediately without the...
View ArticleForum Post: RE: SELECT subscription changes for 2014
Bigean User has no right to download? They find ways ... I've edited all our users SELECT privileges so that they can't download any software.
View ArticleForum Post: RE: SELECT subscription changes for 2014
Bigean How complicated! So if all your products combined usage is 75% or less compared to the existing licenses (compared are the list prices of Select Fee). you will not be charged for overusage. I...
View ArticleForum Post: RE: STAAD.Pro not pulling a license
I can run Staad.Pro as an Administrator and it starts without being in restricted most. The license manager still shows a trial period remaining of zero days. Clicking activate still does not seem...
View ArticleForum Post: RE: STAAD.Pro not pulling a license
As a troubleshooting step, please try Option #2 from the support solution mentioned in my previous post. Confirm whether the program runs properly as a normal user now.
View ArticleWiki Page: Connecting to the Bentley servers through Firewalls and Proxy...
Document Type: FAQ Product(s): Version(s): All Original Author: Technical Support Group Applies To Product(s): SELECTserver Version(s): All Environment: N/A Area: N/A...
View ArticleWiki Page: Troubleshooting Product Activation for XM and Higher
Applies To Product(s): All Version(s): XM and higher Environment: N/A Area: N/A Subarea: N/A Original Author: Bentley Technical Support Group Overview...
View ArticleForum Post: RE: STAAD.Pro not pulling a license
I would have done that if I could have figured it out. I reinstalled it. The compressed file was run as an administrator but it never asked me where to extract and, unlike the other Benltey software...
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