Forum Post: Problem to connect to licencing server
Hi! I am trying to activate Staad.Pro connect edition but always get an error that I cannot connect to the server. How can I solve this issue? Best regards, Sören Ulonska
View ArticleWiki Page: Produkt ist plötzlich im 7-Tagemodus (30-Tagemodus)
Bezieht sich auf Produkt(e): SELECTserver Version(en): N\A Umgebung: N\A Produktbereich: N\A Produktunterbereich: N\A Ursprünglicher Autor: Jutta Eisenhauer, Bentley Technical Support Group Problem Ein...
View ArticleForum Post: RE: License Management Tool
We use the license checkout tool to make sure we do not have more users in Microstation than we have license to avoid the overage charges. We are still showing 0 licenses available but we need to use...
View ArticleForum Post: SELECTserver Online issues
You may see issues with SELECTserver Online. Our development team is investigating and we will provide updates as a resolution is implemented.
View ArticleForum Post: RE: Unable to launch PC-HELP after being checked out
Hi Jeremy, I hope this helps. Thanks, Matt
View ArticleForum Post: RE: Problem to connect to licencing server
You may see issues with SELECTserver Online. Our development team is investigating and we will provide updates in the thread below as a resolution is implemented....
View ArticleForum Post: RE: SELECTserver Online issues
We've made some incremental changes but are still actively investigating this issue. Please continue to follow this thread for updates.
View ArticleForum Post: RE: Unable to launch PC-HELP after being checked out
The screenshot establishes that PC-Help is not attempting to activate any other licenses unexpectedly. I have created a service request for the product support team and included all of the content you...
View ArticleForum Post: RE: License Management Tool
Jeremy, can you please answer the question about incurring overage charges while Bentley is trying to fix this problem? We haven't been able to use Microsation since the license issue started yesterday...
View ArticleForum Post: RE: License Management Tool
For those following this thread, I have taken the matter offline with Kim.
View ArticleForum Post: RE: SELECTserver Online issues
No new information at this time, we are still actively investigating the issue. Please continue to follow this thread for updates.
View ArticleForum Post: RE: SELECTserver Online issues
Just for clarification - what do we see on our side? I've seen both slow downs in SelectServer admin console, and a number of our products are going into "not activated" mode with a 7-day countdown....
View ArticleForum Post: RE: SELECTserver Online issues
Hi Kevin, yes both of the issues you describe are related to our current investigation.
View ArticleForum Post: RE: SELECTserver Online issues
I don't know about you Kevin but we are starting to lose serious production because of this issue, not only the slowness but some computers are not defaulting to 7-day countdown at all and PW shuts down.
View ArticleForum Post: RE: SELECTserver Online issues
Hi - if you have an application that is completely shut down, please contact us via a Service Request so we can assist you. Thanks, Glenn
View ArticleForum Post: RE: SELECTserver Online issues
We have multiple applications that are. Will they be able to provide a fix for multiple applications and computers? Get Outlook for Android
View ArticleForum Post: SELECTserver Online issues Notification
Hi - As of now, we are seeing some additional performance improvements in accessing the Admin page. This continues to be a critical issue for our users that Bentley is working on continuously. Please...
View ArticleForum Post: RE: SELECTserver Online issues
We can assist fixing each computer separately. One fix will take care of multiple applications. Please create a service request. apps.bentley.com/.../ProductSupport
View ArticleForum Post: RE: SELECTserver Online issues
Additionally, we have started a new post that will remain at the top of this Forum that contains updates. We have seen an improvement over the last 30 minutes so please check to see if this helps...
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