Wiki Page: License Management Tool
Applies To Product(s): All Version(s): XM and Higher Environment: N/A Area: Licensing; Activation Subarea: N/A Original Author: Bentley Technical Support Group Overview The License Management Tool is...
View ArticleWiki Page: Outil de gestion des licences
S'applique à Produit(s) : License Management Tool Version(s) : XM et suivantes Environnent : N\A Domaine : Configuration Sous-Domaine : N\A Auteur original : Claude Quilichini, Support technique...
View ArticleForum Post: RE: Bentley Systems licencing issue.
To add to Jan's response, please open the License Management Tool by selecting License Management from the Utilities menu within MicroStation. A listing for MicroStation will appear on the Activation...
View ArticleForum Post: RE: Bentley Systems licencing issue.
Thank you Jan. Yes I am a Select subscriber. Regards Phil.
View ArticleForum Post: RE: Bentley Systems licencing issue.
Thank you Jeremy. I did as you said, opened the Licence Management Tool, I highlighted MicroStation the clicked Activate at the bottom right and my system 'sent logs'. The Status Description field at...
View ArticleForum Post: RE: Bentley Systems licencing issue.
Hello Jan. I replied to you earlier but I forgot to say I have used the Tools>Send Logs Now command but the message comes up when I open several days later Regards and thanks Phil Leach.
View ArticleForum Post: Staad,Pro Over Usage
We have received an over usage invoice for Staad.Pro Adv Analysis Plus QTL, Qty 1. This is a surprise as we only have Staad on one machine to avoid any over usage incidents. How has this happened?
View ArticleForum Post: RE: Staad,Pro Over Usage
Hi Brian, Please check whether "Advanced Analysis Engine" option is checked in License Configuration as shown in image below. Regards, Abhishek
View ArticleForum Post: RE: Staad,Pro Over Usage
Hi, Can you please privately message me your site id number. Regards, Abhishek
View ArticleWiki Page: How to start the Deployed SELECTserver and SELECTserver Gateway...
Product(s): SELECTserver Version(s): N\A Environment: N\A Area: N/A Subarea: N\A Problem The SELECTserver and/or SELECTserver Gateway are not started. How can I start the service using Windows...
View ArticleForum Post: RE: We are now planning out the work for migrating our customers...
Hello Martin, its over a year ago! since we sent the request.... but it was our issue that we have not completed the dialog with yourself since. Apologies, but we are now in a position where we would...
View ArticleForum Post: When I try to view the Machine usage details in our Product Usage...
I am trying to see the details of our usage, but no matter which day or product I choose, the details page spins for a while and then gives the error "Something went wrong, please try after some time"....
View ArticleForum Post: RE: When I try to view the Machine usage details in our Product...
Hi Doug, Can you please provide me your site id/customer number. Regards, Abhishek
View ArticleForum Post: Service Request Manager
Hi all, Does anyone facing trouble to submit a service request recently through http://apps.bentley.com/srmanager/ProductSupport ? I could not send through my request (with regards SACS v5.7.1) since...
View ArticleForum Post: RE: Service Request Manager
Hi Kien, Please try doing given in the support communities link;...
View ArticleForum Post: RE: When I try to view the Machine usage details in our Product...
Hi Doug, I tried generating reports but got the error too. I will check on this and will update you. Regards, Abhishek
View ArticleForum Post: Remove license?
I have licenses applied against a hosted SELECTserver. Is there an option to remove an applied license? I tried clicking "Evaluation Only - No license information" but it doesn't apply to remove it.
View ArticleForum Post: RE: Remove license?
The License Management Tool will not allow you to save license settings that are invalid. This prevents users from accidentally severing their connection with the license server, causing activation...
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