Overview

RAM, STAAD, AutoPIPE, SACS, MaxSurf, and MultiFrame products must obtain licenses to open, and these licenses are returned when the product is closed. The License Management Tool installed on a workstation is helpful for determining what licenses are available for use, but it is not helpful for determining where those licenses are currently in use. Additionally, the License Management Tool is useful for manually returning licenses on a particular workstation only. Fortunately, SELECTserver provides "site administrators" with a tool called the site administration page that can address this. Licenses can be viewed for the entire site, and licenses can be checked in from this tool if necessary.

The site administration page is accessed using a web browser i.e. Internet Explorer. If your licenses are managed by Bentley's Hosted SELECTserver (called SELECTserver OnLine), go to the following address:
http://selectserver.bentley.com/bss/admin/

A login screen like the one below will appear. A Bentley SELECT login with administrator rights is required to access the "hosted" SELECTserver. If you do not know the identity of your Bentley Site Administrator, or do not have a Site Administrator, please contact Bentley Technical Support for further assistance.

If your licenses are managed on a server of your own running our SELECTserver software (called a "deployed" server), go to the following address, replacing "servername" with the name of your license server:
http://servername/bss/admin/

Once on the site administration web page, locate License Management in the navigation bar along the top. Place your mouse over it, and select Checkedout License List from the drop-down menu.

The following page displays all licenses that are currently in use, complete with the product, user, and computer name.

If you are a multi-site administrator, please select a site from the drop-down menu in the upper right corner first to see the licenses for that site. If you manage one site only, the drop-down menu will automatically select the site for you.

To manually return or "check in" a license, click the Check-In button to the left of a license listing (circled in the screenshot below).

Important: Licenses should only be manually returned if they failed to return to the license server after the program was closed.

See Also

Product TechNotes and FAQs

Structural Product TechNotes And FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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